In the digital age, convenience and speed are key factors influencing how we handle financial transactions. Housing societies are no exception. As online payments become the norm, members often wonder: Can we use UPI (Unified Payments Interface) apps like Google Pay, PhonePe, or Paytm to pay our monthly maintenance bills?
The answer is: Yes, UPI can be accepted—provided certain protocols are followed. Let’s break down the regulatory position and practical steps involved.
What the Bye-laws Say
According to the Model Bye-laws of Cooperative Housing Societies in Maharashtra, any payment above ₹1,500 is generally required to be made by:
- Crossed cheque, or
- Demand draft, or
- Online banking modes like NEFT or RTGS
These provisions were originally introduced to ensure transparency and create a documented trail for all payments. However, with the advent of UPI and its wide acceptance by banks and businesses, it is increasingly considered at par with traditional online payment modes like NEFT or IMPS.
UPI: A Legally Acceptable and Practical Option
UPI (Unified Payments Interface) allows real-time bank-to-bank transfers via mobile apps like:
- Google Pay
- PhonePe
- Paytm
- BHIM
- Any UPI-enabled banking app
When a member makes a payment to the society’s official bank account using UPI, the payment is directly credited, and a transaction ID is generated. This provides a digital proof of payment.
Options for Accepting UPI in Housing Societies
- QR Code Linked to Bank Account
The society can generate a QR code linked to its bank account. Members can scan the QR using any UPI app and make the payment. The money goes directly into the society’s bank account. - Payment via Mobile Number or UPI ID
Some societies provide a dedicated mobile number or UPI ID linked to the bank account. This method also works seamlessly for tracking payments. - Payment Reference Format
Members should be instructed to mention their flat number and bill month in the UPI payment remarks, ensuring easier reconciliation.
General Body Approval is Key
Though UPI is technologically acceptable, it is advisable that the general body of the society:
- Formally approves UPI as a mode of payment in its Annual General Meeting (AGM)
- Records a resolution allowing members to pay via UPI
- Notifies members through a circular or notice about UPI facility, QR code, or UPI ID
This helps maintain consistency and avoids future disputes over payment methods.
Conclusion
Yes, UPI is a valid and practical option for paying housing society maintenance bills. While the bye-laws initially referred to cheque or traditional banking modes for amounts above ₹1,500, digital payment methods like NEFT, IMPS, and now UPI are increasingly accepted in practice. The key is to ensure transparency, proper documentation, and formal approval from the general body.
